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Network
Routers, switches, firewalls and access points — uptime, throughput and config changes
Servers
CPU, memory, disk and event logs across Windows, Linux and Mac.
Cloud
AWS, Azure, Google Cloud and hybrid environments.
Applications
Applications
Exchange, SQL Server, IIS, Apache and custom checks.
Websites
Uptime, response time and availability.
Remediation
Restarts, reboots and vendor ticket handling.
How Alerts Get Handled
Detect
Continuous monitoring flags anomalies the moment they happen, day or night.
Triage
Every alert is reviewed and prioritized by a real analyst — no noise, no guesswork.
Resolve or Escalate
Tier-1 issues are fixed immediately. Anything bigger is escalated with full context, not just a ticket number.
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